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Aletheia™

Fast, precise, and secure routing of messages (requests or tickets)

Govadi seamlessly classifies text and speech-based customer requests with remarkable speed and accuracy. By instantly routing inquiries to the right department, it eliminates delays, boosts customer satisfaction, and empowers your teams to respond faster and more effectively.

Benefits

- Immediate Accuracy

- Custom Design

- Seamless Integration

- Reduced Costs & Time

- Flexible & Scalable

Smart routing of customer requests, no waiting.

AI models designed specifically for Greek language nuances.

Easily fits your existing processes—no complicated setups.

Dramatically reduce manual classification effort.

Perfectly suited for telecom, call centers, healthcare, banking, and beyond.

How it Works (Simple 3-Step)

Receive

Customer requests via phone calls or messages are captured instantly.

Classify 

The Greek-tailored AI rapidly categorizes requests in real-time

Route

Each request is automatically directed to the best-suited department or agent.ribe one of your services

Ideal for Your Industry

  • Telecom: Quickly resolve billing, technical, or promotional queries.

  • Call Centers: Automate first-line sorting, focus on complex cases.

  • Healthcare Providers: Instantly direct patient inquiries to the correct specialist.

  • Finance & Banking: Efficiently handle and prioritize customer requests.

Quick Stats

Accuracy: Up to 98% correct routing.
 

Speed: Real-time classification, under 1 second.

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Custom Greek AI: Developed specifically for Greek vocabulary, idioms, and context.

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